Our approach

THOUGHTFUL WORK.
FROM THE START.

Customer insight, design and development in one process. We use AI to support the work, with people guiding the decisions and reviewing what we deliver.

How we work with AI ↓
01 / Understand

Start with your business.

We discuss your goals, customers and current setup. Together, we identify what needs to change, the constraints to work within and what a useful result would look like.

02 / Design

Make the direction clear.

We map the customer journey and explore layouts, content and interactions. Early designs and prototypes give you something concrete to review before development moves further.

03 / Build

Connect the details.

We bring the agreed design to life with the right platform, custom code and integrations. Product rules, stock, payments and business workflows are considered alongside the experience on screen.

04 / Review

Check how it works.

We review the implementation and test the journeys within the agreed scope. That includes how the experience behaves across screen sizes, how forms and key features work, and opportunities to improve accessibility and performance.

05 / Improve

Keep learning from use.

For ongoing work, customer feedback and relevant data help prioritise the next improvements. We can support an existing website or continue with a store we have built, with maintenance and optimisation agreed around your needs.

AI in our process

MORE ROOM
FOR GOOD THINKING.

AI helps us explore options, develop ideas and reduce repetitive work. Its role depends on the project and the task.

Research & exploration

Organising information, developing initial directions and identifying questions to investigate. Useful findings are checked against the project context and relevant sources.

Design & development

Supporting prototypes, code drafts, content variations and repetitive production tasks, with the result refined around your brand and requirements.

Human review

Generated output is a starting point for review. We remain responsible for the design decisions, implementation and checks within our agreed scope.

Project information

Tool choice and data use need to fit the project. We discuss confidentiality requirements and any restrictions on AI use when agreeing how we will work together.

Working together

A CLEAR SCOPE.
A SHARED DIRECTION.

You can bring us a new idea, an existing store or a specific problem. We agree the priorities, deliverables and review points so you know what the work involves.

Discuss your project ↗

Your next chapter / Genesis Algorithms

LET’S BUILD
SOMETHING GOOD.

↗

A new store. A complex integration. An idea that needs a custom build.